--- title: "Privacy Policy" id: "3" type: "page" slug: "privacy-policy" published_at: "2026-03-31T08:06:43+00:00" modified_at: "2026-06-25T13:54:53+00:00" url: "https://tacticalfabrics.com/privacy-policy/" markdown_url: "https://tacticalfabrics.com/privacy-policy.md" excerpt: "WHO WE ARE This Privacy Policy explains how Tactical Fabrics, a trading name of Fabisimo Ltd (company number 09947570), collects, uses, and protects your personal data when you visit or make a purchase from tacticalfabrics.com. Fabisimo Ltd is the data..." --- # Privacy Policy ## WHO WE ARE This Privacy Policy explains how Tactical Fabrics, a trading name of Fabisimo Ltd (company number 09947570), collects, uses, and protects your personal data when you visit or make a purchase from tacticalfabrics.com. Fabisimo Ltd is the data controller for the purposes of UK GDPR and the Data Protection Act 2018. Our registered office is Unit E, Upper Brents, Faversham, ME13 7DZ, United Kingdom. If you have any questions about this policy or how we handle your data, please contact us at [[email protected]](/cdn-cgi/l/email-protection) . ## WHAT DATA WE COLLECT When you use our website or place an order, we may collect and process the following personal data: - **Identity data:** your name. - **Contact data:** your billing and delivery address, email address, and telephone number. - **Transaction data:** details of the products you have purchased and your payment history. - **Financial data:** your payment card details. Note: card payment data is processed securely by our payment provider (Stripe) and is not stored on our servers. - **Technical data:** your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our site. - **Usage data:** information about how you use our website, products, and services. - **Marketing and communications data:** your preferences for receiving marketing from us and your communication preferences. ## HOW WE COLLECT YOUR DATA We collect data through the following means: - **Direct interactions:** when you create an account, place an order, subscribe to our newsletter, or contact us. - **Automated technologies:** as you interact with our website, we may automatically collect technical data using cookies, server logs, and similar technologies. Please see our Cookie Policy for details. - **Third parties:** we may receive data from analytics providers (such as Google Analytics), payment processors (such as Stripe), and advertising partners. ## HOW WE USE YOUR DATA We use your personal data for the following purposes and on the following legal bases: - **To process and fulfil your orders** (performance of a contract) — including processing payments, arranging delivery, and sending order confirmations and dispatch notifications. - **To manage your account** (performance of a contract) — enabling you to log in, view your order history, and manage your preferences. - **To comply with legal obligations** (legal obligation) — including maintaining records for tax and accounting purposes. - **To send you marketing communications** (consent or legitimate interests) — if you have opted in to our newsletter, or if you are an existing customer who has purchased similar products. You can unsubscribe at any time. - **To improve our website and services** (legitimate interests) — using analytics data to understand how visitors use our site and to enhance the customer experience. - **To prevent fraud** (legitimate interests and legal obligation) — using technical and transactional data to detect and prevent fraudulent activity. ## SHARING YOUR DATA We do not sell your personal data to third parties. We may share your data with carefully selected third parties who help us operate our business, including: - **Payment processors:** Stripe, Inc., to handle payment transactions securely. - **Delivery and logistics providers:** courier and postal services to fulfil your order. - **IT and hosting providers:** companies that provide website hosting, content delivery, and email services. - **Analytics providers:** Google Analytics, to help us understand website traffic and usage. - **Marketing platforms:** email marketing services used to send newsletters and promotional communications, where you have given consent. All third parties are required to process your data in accordance with applicable data protection law. We only permit them to use your data for specified purposes and in accordance with our instructions. We may also disclose your personal data to comply with a legal obligation, enforce our terms and conditions, or protect the rights, property, or safety of Tactical Fabrics, our customers, or others. ## INTERNATIONAL TRANSFERS Some of our third-party service providers are based outside the UK. Whenever we transfer your personal data outside the UK, we ensure an appropriate level of protection is in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO) or adequacy decisions. ## DATA RETENTION We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. In general: - Order and transaction records are retained for 7 years in accordance with HMRC requirements. - Marketing data is retained until you unsubscribe or withdraw consent. - Account data is retained for as long as you hold an account with us, and for a reasonable period thereafter. ## YOUR RIGHTS Under UK GDPR, you have the following rights in relation to your personal data: - **Right of access:** you can request a copy of the personal data we hold about you. - **Right to rectification:** you can ask us to correct inaccurate or incomplete data. - **Right to erasure:** you can ask us to delete your personal data in certain circumstances. - **Right to restrict processing:** you can ask us to limit how we use your data in certain circumstances. - **Right to data portability:** you can ask us to provide your data in a structured, commonly used, machine-readable format. - **Right to object:** you can object to processing based on legitimate interests, including direct marketing. - **Rights relating to automated decision-making:** we do not use solely automated decision-making that produces legal or similarly significant effects on you. To exercise any of these rights, please contact us at [[email protected]](/cdn-cgi/l/email-protection) . We will respond to all legitimate requests within one month. You will not have to pay a fee to exercise your rights, though we may charge a reasonable fee or refuse your request if it is clearly unfounded or excessive. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at [ico.org.uk](https://ico.org.uk) or by calling 0303 123 1113. ## COOKIES Our website uses cookies to enhance your browsing experience, analyse site traffic, and support our marketing activity. You can manage your cookie preferences at any time using the cookie consent tool on our website. For more information, please see our Cookie Policy. ## SECURITY We have put in place appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. All payment data is handled by our PCI-DSS compliant payment processor, Stripe, and is not stored on our servers. Access to your personal data is limited to employees, contractors, and agents who have a business need to access it. ## THIRD-PARTY LINKS Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy policy of every website you visit. ## CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your data. *Last updated: June 2026*