About these terms
These terms and conditions (the “Terms”) govern your use of the website at tacticalfabrics.com (the “Site”) and any purchase you make through it. They form a legally binding agreement between you and us, so please read them carefully before using the Site or placing an order. By using the Site or placing an order you confirm that you accept these Terms.
These Terms are split into two parts: Part A — Website terms of use applies to everyone who visits the Site, and Part B — Terms of sale applies whenever you buy a product from us. Where a separate document is referenced (our Privacy Policy and our Refund and Returns Policy), it forms part of these Terms.
Who we are and how to contact us
The Site is operated by Fabisimo Ltd, trading as Tactical Fabrics. We are a company registered in England and Wales (company number 09947570), with our registered office at Unit E, Upper Brents, Faversham, ME13 7DZ, United Kingdom. Our VAT registration number is 230750243 and our EORI number is GB230750243000.
You can contact us using the contact details published on tacticalfabrics.com. If we have to contact you, we will do so by email or by post using the details you provided when placing your order.
Changes to these Terms
We may amend these Terms from time to time, for example to reflect changes in the law, in our products, or in how the Site works. The version that applies to your purchase is the version published on the Site at the time you place your order. Any changes to the Website terms of use take effect when posted on the Site; if you don’t accept them, you should stop using the Site.
PART A — Website terms of use
This Part A applies to your access to and use of the Site, whether or not you place an order.
Accessing the Site
We make the Site available free of charge. We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted, and we may suspend, withdraw or restrict the availability of all or any part of the Site for business or operational reasons. You are responsible for ensuring that anyone who accesses the Site through your internet connection is aware of these Terms and complies with them.
Acceptable use
You may use the Site only for lawful purposes. You must not:
- use the Site in any way that breaches any applicable law or regulation;
- use the Site to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below);
- transmit any unsolicited or unauthorised advertising or promotional material;
- knowingly transmit any data, send or upload any material that contains viruses, trojans, worms, time-bombs, keystroke loggers, spyware or other harmful programs; or
- attempt to gain unauthorised access to the Site, the server on which the Site is stored, or any server, computer or database connected to the Site.
We may suspend or terminate your access to the Site (and any account you hold with us) at any time if we reasonably believe you have breached these Terms.
Content standards (uploads, designs, comments and reviews)
Whenever you upload artwork, configure a custom design, post a comment on our blog, leave a product review or otherwise contribute content to the Site (“User Content”), you warrant that the User Content:
- is owned by you, or you have all necessary rights and licences to upload, use and authorise its reproduction on our products;
- does not infringe the intellectual property rights, privacy rights or any other rights of any third party (including any registered or unregistered trade marks, copyright works, designs, photographs, logos, brand names or likenesses);
- is not defamatory, obscene, offensive, hateful, harassing, threatening or otherwise unlawful;
- does not depict or promote violence, terrorism, the sexual exploitation of minors, or other illegal activity; and
- complies with all applicable laws.
We reserve the right to refuse, remove or refuse to print any User Content that we reasonably believe breaches these standards or which we, in our reasonable discretion, do not wish to be associated with. We may also pass details of any suspected unlawful content (and the user who submitted it) to the relevant authorities.
Licence in your User Content
You retain ownership of any intellectual property rights in your User Content. By submitting User Content you grant us, and our manufacturing partner Prinfab, a worldwide, royalty-free, non-exclusive licence to host, store, reproduce and use the User Content solely to the extent necessary to operate the Site, fulfil your order and provide our services. For comments and reviews, that licence also covers displaying the content publicly on the Site alongside the relevant post or product.
Our intellectual property
We are the owner or licensee of all intellectual property rights in the Site and the material published on it (other than User Content). All such rights are reserved. You may print one copy and download extracts of any page from the Site for personal use; you must not modify, copy, reproduce, republish, sell or commercially exploit any part of the Site without our prior written consent.
Links to and from other sites
Where the Site contains links to other sites and resources provided by third parties, those links are for your information only and do not signify endorsement. We have no control over the contents of those sites or resources and accept no liability for them.
PART B — Terms of sale
This Part B applies whenever you place an order through the Site.
Our products and print-on-demand
Our products are printed on demand by our manufacturing partner Prinfab and are produced specifically for you after you place your order. The images and descriptions on the Site are intended to illustrate our products as accurately as possible, but small variations in colour, weave and finish are normal — see our Refund and Returns Policy for more information.
Where you upload, configure, edit or otherwise specify a design for your product, that product is made to your specifications and/or clearly personalised. Please see our Refund and Returns Policy for information about your cancellation rights in relation to such items.
Eligibility to order
By placing an order you confirm that you are at least 18 years old and legally capable of entering into binding contracts. The Site is intended for customers in the regions to which we offer delivery.
How a contract is formed
Each step of the order process is set out on the Site. Please check your order carefully before submitting it — once submitted, it is an offer by you to buy the products at the price displayed.
After you submit your order, we will send you an order acknowledgement by email confirming that we have received it. This acknowledgement is not acceptance of your order. A binding contract between you and us is formed only when we send you a separate confirmation that your order has been accepted and/or dispatched. If we are unable to accept your order (for example because the item is not available, because of a pricing or description error, or because we are unable to authorise your payment) we will let you know and will not charge you, or will refund any amount taken.
Price, VAT and payment
The price of the products will be the price stated on the Site at the time you place your order, except in cases of obvious error. Prices include VAT at the applicable rate where shown. Delivery charges and any applicable duties or import taxes are shown separately at checkout.
Despite our best efforts, some products on the Site may be incorrectly priced. If the correct price is higher than the price stated on the Site, we will contact you for instructions before accepting your order. If the pricing error is obvious and could reasonably have been recognised by you as a mispricing, we are not obliged to provide the products to you at the incorrect (lower) price.
Payment is taken at the time you place your order and is processed by Stripe. By submitting an order you authorise us (acting via Stripe) to charge the payment method you provide. We do not store full payment card numbers.
Delivery, risk and title
We will deliver the products to the address you provide at checkout. Estimated delivery times are shown on the Site and confirmed by email; they are estimates only and time is not of the essence.
Risk in the products passes to you when the products are delivered to you (or to a person identified by you to take delivery of them). Title in the products passes to you when we have received payment in full.
Lost or delayed deliveries
If a product is not delivered within the expected timeframe, please contact us so we can investigate with the carrier. Where a parcel is confirmed lost in transit we will arrange a free reprint or a full refund at your option, in line with our Refund and Returns Policy.
Your statutory rights and our Refund and Returns Policy
Nothing in these Terms affects your statutory rights as a consumer. In particular, all goods we sell to consumers must be of satisfactory quality, fit for purpose and as described under the Consumer Rights Act 2015.
Your right to cancel an order under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and the process for returning faulty, damaged or incorrect items are set out in our Refund and Returns Policy, which forms part of these Terms.
Indemnity for User Content and uploaded designs
You agree to indemnify us, our group companies and our manufacturing partner Prinfab against any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising from or in connection with: (a) any User Content you submit, (b) your breach of any warranty given in these Terms about User Content, or (c) any third-party claim that the printing, sale or distribution of products bearing your User Content infringes that third party’s intellectual property or other rights. This clause does not apply to the extent the claim arises from our own negligence or breach of these Terms.
Our liability to consumers
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failure to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it was an obvious consequence of our breach, or if it was contemplated by you and us at the time we entered into the contract.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability: (a) for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; (b) for fraud or fraudulent misrepresentation; (c) for breach of your legal rights in relation to the products, including the right to receive products that are as described, of satisfactory quality and fit for any particular purpose made known to us; and (d) for defective products under the Consumer Protection Act 1987.
We supply the products for domestic and private use. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Liability to business customers
If you order as a business, the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 do not apply. To the maximum extent permitted by law, our total liability to a business customer in connection with any order is limited to the price paid for the products giving rise to the claim. Nothing in these Terms limits any liability that cannot be excluded under English law.
Events outside our control (force majeure)
We will not be liable for any failure or delay in performing our obligations under these Terms that is caused by an event outside our reasonable control, including (without limitation) industrial action, civil unrest, fire, flood, severe weather, epidemic or pandemic, governmental action, failures of public or private telecommunications networks, or failures of carriers, suppliers or sub-contractors. Where such an event occurs we will contact you as soon as reasonably possible and will work with you to minimise the impact.
Privacy and data protection
We process personal information about you in accordance with our Privacy Policy, which is published on the Site and forms part of these Terms.
Other important terms
We may transfer our rights and obligations under these Terms to another organisation. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
These Terms are between you and us. No other person has any rights to enforce any of them.
Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking these Terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
Governing law and jurisdiction
These Terms, their subject matter and their formation are governed by the laws of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a consumer resident in Scotland or Northern Ireland you may bring proceedings in your local courts, and if you are a consumer resident elsewhere in the UK or the EU, you may benefit from any mandatory provisions of the law of your country of residence.
Contact us
Fabisimo Ltd (trading as Tactical Fabrics)
Unit E, Upper Brents
Faversham
ME13 7DZ
United Kingdom
Company number: 09947570 · VAT number: 230750243 · EORI number: GB230750243000
Please use the contact details published on tacticalfabrics.com to get in touch about these Terms.
Last updated: 8 May 2026.